Frequently Asked Questions

We understand the online shopping experience, though exciting, may leave you with some questions. We have tried to answer the most popular questions below, but should you have any queries whatsoever, you can 

Write us at info@chettinadhandloom.com

Call/text message or WhatsApp us on +91 9486447946 

I would like to buy products on wholesale, how do I go about it?

Please drop an email to info@chettinadhandloom.com. Please include brand/company profile, an image gallery and a brief write up on your craft/speciality. or whatsapp to our number 9486447946

 

Shipping,Tracking, Exchange & Refunds

What are your shipping charges for domestic and international shipping ?      

we do free shipping all over india

we charge shipping for all international orders. Rates will be calculated at the time of checkout for all international deliveries depends on the number of products.

Do you ship worldwide ?

Yes, we do worldwide shipping . 

Who are your courier partners? How do I track my shipment ?

We are tied up with reputed courier service company such as DTDC, Professional courier, Bluedart, etc. You will receive a mail with a link to track your orders upon dispatch of the same from our end. You can enter the tracking number in our website on the TRACK YOUR ORDER page 

when will the product will be shipped after placing the order ?

Once the order is placed it will be shipped on two working days

From where do you ship all the products ?

we ship all our products from the proper Chettinad Karaikudi - culture and heritage rich land of India 

When we will receive the order placed ?

India  - 3 to 5 working days after shipping.

International - 7 to 10 working days after shipping.

Saturday and Sunday is Holiday 

Do you Have COD option ? 

Sorry we don't have cod option, we are always here to help you. Once the order is placed we and our courier partners are responsible till you receives your order.